[Work From Home] Intern, Reservations (Summer 2025)
A new position has opened up at workwarp for a Intern, Reservations! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.
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How youll help us Keep Climbing (overview & key responsibilities)ItÂs an exciting time to be part of Deltas Reservations & Customer Care team as we redefine how and where we serve customers and set new standards for the experiences we create for customers as well as thousands of Reservations and Care employees. These positions will help enable that vision by bringing new corporate initiatives to life in our engagement centers including enhanced digital self-service capabilities, new channel platforms like a cloud-based phone system from Amazon and Apple Business Chat, using virtual assistant to serve customers on demand, a new state-of-the-art workforce management system to help us better forecast and staff to dynamically changing demand as well as transformational projects in Learning, Specialist Tools, Real-Time Service Recovery, Operations Management, and more.
Job Summary:
The Reservations Intern position will act as an internal consultant for Reservations working on semester long projects in advancement of divisional strategies and goals. These projects often require working cross-functionally to identify opportunities and propose solutions to improve both the customer and specialist experience. Interns are asked to use strong critical thinking and interpersonal skills to conduct activities such as:
 Track and analyze channel performance
 Resolve product and project issues and risks
 Perform extensive data analysis and collection
 Identify process improvement opportunities
These large and complex projects may contain highly confidential material and present moderate financial risk. The final project deliverable is a capstone presentation given to division leaders highlighting project lessons learned, impacts made, and recommendations going forward.
What you need to succeed (minimum qualifications)
 Must be currently pursuing a bachelorÂs degree
 Not enrolled in classes during the duration of the program
 Must be able to work 14 consecutive weeks
 Must be able to come into Corporate Headquarters in Atlanta 2  3 times a week
 A strong team player, detail oriented, and perform well under pressure
 Conveys professional image to all levels of associates
 Strong written and verbal communication skills highly preferred
 Proficient in MS Office applications, including Excel, Outlook, PowerPoint
 Experience with simulation, modeling and statistical analysis software is a plus
 Must be willing to travel as required
 Consistently prioritizes safety and security of self, others, and personal data.
 Embraces diverse people, thinking, and styles.
 Possesses a high school diploma, GED, or high school equivalency.
 Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
 Possess technical skills, with an emphasis on SQL and any programming language
 Completion or pursuit of Database, Basic Programming, User Interface courses
 Experience in previous corporate environments in part-time or fulltime capacity
 Data visualization tool knowledge (Power BI, Tableau, etc.) Apply Job!
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Are You the One We're Looking For?
If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
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