[Work From Home] Work From Home Agent (Remote)
Role Snapshot:
- Company: Workwarp
- Location: Remote
- Position: Work From Home Agent
- Compensation: a competitive salary
- Start Date: Immediate openings available
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Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.Job Responsibilities:  Answer incoming calls, chats, and emails  Research, analyze and determine the appropriate course of action  Build trust and rapport with the customer through clear, respectful interaction  Offer members alternative vacation options  Solve member concerns for first call resolution  Upsell eligible customers home warranty solutions  Enter new customer information into the system  Process payment deferrals and installment plans  Problem solve, mediate, and negotiate  Escalate issues appropriately
Education and Experience:
 High school diploma or equivalent
 Required language proficiency
 Good data entry and typing skills
 Great customer service and people skills
Please note:
Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.
This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you.
Employment Type: CONTRACTOR Apply Job!
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