[PART_TIME Remote] Professional Telephone Receptionist- *Part

No experience needed! We offer full training for our new Professional Telephone Receptionist- *part Time*! Our Remote office provides a state-of-the-art and comfortable workspace. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.

 

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About the position The Professional Telephone Receptionist position is a part-time role focused on providing exceptional customer service as the first point of contact for various clients, including businesses, non-profits, and government agencies. The role requires effective communication, empathy, and professionalism to assist callers in their time of need, ensuring a positive experience while managing multiple calls efficiently. Responsibilities • Answer and relay telephone calls using a state-of-the-art telecommunications system. , • Provide pertinent information and/or take messages using a customized computer-based scripted messaging system. , • Follow client and company procedures for call handling and relaying of information. , • Utilize good judgment and professional acumen, with an empathetic and caring personality. , • Ensure punctual attendance for scheduled shifts. Requirements • Compassionate demeanor and professional attitude. , • Stable Internet Connection. , • Computer with a Windows 10 or newer operating system. , • Dual Monitors. , • Battery Backup. , • Proficiency in Microsoft Windows and Microsoft Office 365. , • Hands-on experience with basic office equipment. , • Ability to type a minimum of 45 WPM while asking pertinent questions and documenting the caller's responses. , • Solid written and verbal communication skills. , • Ability to be resourceful and proactive when issues arise. , • High School Diploma or Equivalent. Nice-to-haves • Bilingual Spanish is preferred, but not required. Benefits • Hourly Shift Differentials for Evening, Weekend, and Overnight Hours. , • Premium Pay on Major Holidays. , • Paid Birthday's Off. , • Paid Sick and Personal Time Off. , • Performance Based Bonus Structure (Award of Excellence Program). , • Health, Dental, Vision, STD, LTD, Life Insurance, EAP, TeleDoc, and 401K. Apply Job!

 

We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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