Remote Customer Service Representative

Company Description Welcome to Anne Nelson Interior Design, I offer window treatments to design-at-a-distance to full project planning, design and installation. I also offer advice for a new space, needing to work with existing furniture, consider a new color scheme or window treatment ideas. Anne Nelson Interior Design (American Society of Interior Designers, ASID # 1937837), offering high-end residential interior design services. Job Description We are looking for an efficient Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Major Responsibilities: • Compile reports on overall customer satisfaction • Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage. • Perform designated opening and closing procedures and offer assistance to other team members as requested. • Keep records of customer interactions, process customer accounts, and file documents • Use telephones to reach out to customers and verify account information • Answer questions about warranties or terms of sale Qualifications • Superior customer service, organizational and interpersonal skills. • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset. • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness. • Ability to work in a team environment with clear and effective communication style, both written and oral. • Flexible schedule, including weekends, evenings and holidays. • Fluency in English and French shall be considered an asset. Additional Information In Anne Nelson Interior Design we have an Awesome CEO and you will enjoy a lot of Benefit from the company. Apply tot his job