Patient Accounts Collections Specialist/Medical Billing (REMOTE)
About the position
Responsibilities
• Contact patients regarding outstanding balances.
• Move delinquent accounts to collections agency.
• Answer patient questions regarding their accounts and insurance.
• Collect patient payments as needed.
• Participate in special projects, such as reviewing/processing refunds and adjustments.
• Perform other duties as assigned.
Requirements
• At least 2 years of recent direct experience in Medical Billing for a specialty physician/group practice required; 5+ years preferred.
• At least 2 years of recent direct experience in Insurance Claims AR Follow-up ('collections') required; 5+ years preferred.
• At least 1 year of experience using an EMR required.
• Knowledge of basic coding (CPT/HCPCS/ICD10) principles.
• Knowledge of all aspects of the billing process.
• Knowledge of third-party payers, HMOs, PPOs, Medicare, Medicaid, etc.
• Knowledge of ERAs, EOBs, CMS1500, and electronic claims.
• Knowledge of health plan benefits (deductibles, copays, coinsurance) and eligibility verification.
• Self-starter with a positive attitude.
• Detail oriented.
• Ability to work as part of a team and with limited supervision.
• Excellent critical thinking, investigational, and problem-solving skills.
• Strong time management, multi-tasking, prioritization, and organizational skills.
• Strong oral and written communication skills.
• Proficient in general computer (PC) and website use.
Nice-to-haves
• Related billing or coding certifications preferred.
Benefits
• 401(k)
• Employee discount
• Health insurance
• Life insurance
• Paid time off
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