Virtual Clinical Nurse Associate (LPN), Amwell Medical Group
                                About the position
Responsibilities
• Utilize Amwell's technology platform to monitor and - where appropriate - respond to patient communications leveraging detailed clinical protocols and workflows.
• Utilize Amwell's technology platform to monitor lab results and follow standardized clinical protocols to ensure the patient is informed of results and next steps in care.
• Follow defined workflows to assist with the submission and oversight of referrals, orders, and prior authorizations.
• Follow defined workflows to assist clinicians with filling out patient-submitted forms.
• Provide outreach and follow-up where needed to facilitate a patient's care, including pharmacy callbacks, record requests from specialists, communication with insurers, and more.
Requirements
• Multistate licensure in 25+ states preferred
• Current LPN licensure in one of the LPN compact states
• Eligible for credentialing with AMG
• Minimum 3 years of experience in direct patient care
• Experience and comfort using a technology platform to support clinicians and provide patient care.
• Flexibility with learning new technology and leveraging new tools
• Experience leveraging defined protocols and workflows to triage and manage patient clinical needs
• Strong organizational skills
Benefits
• Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Free access to Amwell's Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic's second opinion program
• Free Subscription to the Calm App
• Pet Insurance
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