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ServiceNow Architect/ ITSM, ITOM, TSOM, OMT

Remote, USA Full-time Posted 2025-11-03
ServiceNow Architect - JD - Senior Platform Architect Minimum Experience Required • Around 12+ years of experience in the IT industry • 8+ years of relevant experience in ServiceNow Platform executing enterprise end to end projects and managing large engagement. (ITSM, ITOM-Discovery, ITOM Service Mapping, ITOM Event Management, CSDM frameworks, Integrations and Custom Apps) • Experience in doing the Platform Consulting and advisory majorly on ITOM, ITAM and CSDM • Client C Suite, enterprise architect and Product Owner Interactions for platform level discussions • Implementation experience with ITSM, ITOM, ITAM and Platform Level Architecture including Domain separations and Consulting Experience Job Description • Work in the ServiceNow platform developing innovative solutions that simplifies customer services. • Deep expertise in platform assessment and providing remediation roadmaps • Hands on design and configurations on CSDM, CMDB assessment, design and remediation's around ITOM -discovery with multiple data sources, Service mapping and event management area , Integrations and custom application expertise is key requirements - • Maintain deep, comprehensive knowledge of ServiceNow's capabilities and offerings. • Proven experience as a key person leading the development, guide and mentor the Team, design and delivery of different ServiceNow applications implementations. • Architect and design solutions for complex business problems using ServiceNow best practices and standards. • Advise and guide platform roadmap discussions. • Desing platform level architectural configurations without base code customizations to improve the platform upgradability, stability, performance and stability • Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Process Automation and Mobile Apps • Understanding of DevOps principles and CI/CD pipelines • Logical thinking and problem-solving skills along with an ability to collaborate • Engaging presentation style, with the ability to control and manage multiple presentation scenarios • Have the drive and determination to learn and continuously share your knowledge with others • Recognize and develop opportunities to leverage ServiceNow as a platform. Certification Required • CAD • CIS is any two of ITSM, ITOM, HAM / SAM product suite is preferred Apply tot his job

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