Biller / Collector - Remote Position

Job Details Description Benefits: • Health • Dental • Vision • 401(K) • 401(K) matching • Life and Disability • Paid Time Off • Holidays Essential Functions • Identifies delinquent accounts, aging periods and payment sources (works denials, refunds, and over-paids). Processes delinquent unpaid accounts by contacting patients and third party reimbursers. • Reviews each account for other information involving credit bureaus. • Performs various collection actions including contacting patients by phone and resubmitting claims to third party reimbursers. • Evaluates patient financial status and establishes budget payment plans. Follows and reports status of delinquent accounts. • Reviews accounts for possible assignment and prepares information for collection agency. • Answers inquiries and correspondence from patients and insurance companies. • Identifies and resolves patient billing complaints. Researches credit balances. • Must have knowledge of Electronic Medical Records. • Enter accurately data and examine insurance documents. • Deal courteously with patients, staff and others Skills/Abilities • Ability to communicate effectively and clearly. • Knowledge of ICD-10 and CPT coding. • Knowledge of Athena (electronic medical records). • Knowledge of Internet Insurance company searches. • Excellent Customer Service skills. • Must be well organized and detail organized and be able to work independently without much supervision. • Must demonstrate current competencies applicable for the position such as typing or data entry. • Knowledge of clinic/medical practice procedures related to all medical operations. • Knowledge of phone system, copiers and fax machines. • Knowledge of customer services principles and techniques. • Must be capable of screening and directing calls in courteous and expeditious manner. • Have a pleasant and courteous demeanor while dealing with all callers and must be able to effectively serve as a clinic liaison. • Must be able to respond to stressful or emergency situations in a calm and effective manner. • Must have the ability to work cooperatively as a member of office staff and team. Mental/Physical Requirements • Mostly sedentary with some standing, walking, reaching. • Daily and repetitive data entry. • Periodic stress from handling many calls and patient requests. • Must be able to lift 30-50 pounds. Qualifications High School Diploma or equivalent; Some college preferred. Apply tot his job Apply To this Job