Remote Pharmacy Technician - Inbound Call Specialist (OH, IN, FL)
Join our innovative team as a Remote Pharmacy Technician - Inbound Call Specialist, where you'll have the autonomy to work from the comfort of your own home in Ohio, Indiana, or Florida. As a key member of our collaborative team, you'll leverage your exceptional communication skills, attention to detail, and multitasking abilities to deliver outstanding patient care and support. With a competitive salary and comprehensive benefits package, this 100% remote opportunity offers the perfect blend of flexibility, challenge, and reward.
We're seeking Registered/Certified Pharmacy Technicians to join our dynamic pharmacy team, where you'll expand your knowledge and skills beyond traditional pharmacy operations. Enjoy a set schedule, a supportive environment, and the satisfaction of making a meaningful difference in patients' lives.
Key Responsibilities:
- Take inbound calls from contact center representatives, resolving issues or transferring to a pharmacist as needed
- Perform data entry and other pharmacy queue work with precision and attention to detail
- Collaborate with pharmacists, following work instructions, policies, and procedures to ensure seamless patient care
- Ensure quality assurance, report adverse events, and assist with prescriber and patient outreach
Requirements:
- High School Diploma or GED required
- 1+ year of relevant experience as a Pharmacy Technician
- Valid Pharmacy Technician license
- Basic math and computer skills, including Windows navigation, Microsoft applications, internet, and email
- Strong verbal and written communication skills
- Ability to learn internal systems, processes, and programs as needed
What We Offer:
- Competitive salary ($17-$24/hour)
- Comprehensive benefits package, including medical, vision, dental, and well-being programs
- 401(k) with company match
- Tuition reimbursement
- 18 PTO days + 8 holidays off/year
- Consistent 40-hour work week, Monday - Friday
- Voluntary overtime opportunities
- Career progression opportunities
Why Join Our Team?
We're committed to supporting your whole health, offering a range of benefits and programs to help you thrive. As a Remote Pharmacy Technician - Inbound Call Specialist, you'll be part of a dynamic team that's passionate about improving health and increasing vitality. Apply today and take the first step towards a rewarding and challenging career with Evernorth Health Services, a division of The Cigna Group.
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