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Join Our Team: Patient Benefit Representative (Hybrid Role)

Remote, USA Full-time Posted 2025-11-03

Embark on a rewarding career with a culture of excellence and collaboration. We're seeking a highly skilled and compassionate Patient Benefit Representative to join our team. This hybrid role offers the perfect blend of remote and office work, allowing you to balance your professional and personal life. With a competitive salary package and opportunities for growth, this position is ideal for individuals with a strong passion for delivering exceptional patient care and benefits management.

At Mercy, we're dedicated to bringing to life a healing ministry through our compassionate care and exceptional service. Our mission is clear, and we're looking for talented individuals like you to join our team and make a meaningful difference in the lives of our patients.


Job Overview:

The Patient Benefit Representative plays a vital role in facilitating all components related to insurance and benefit analysis prior to the delivery of services. This position requires a strong understanding of various insurances, payor requirements, and the ability to stay up-to-date on industry developments. Key responsibilities include:

  • Reviewing patient appointments and/or admissions to obtain information related to out-of-pocket financial responsibility
  • Securing necessary authorizations and performing insurance management
  • Coordinating with insurance companies to ensure timely reimbursement

Qualifications:

  • Experience with medical terminology and insurance plans preferred
  • High School diploma required; some college helpful
  • Excellent communication and interpersonal skills
  • Strong organizational skills, attention to detail, and ability to work under stress
  • Physical requirements: ability to push, pull, and/or lift 50 lbs, prolonged standing and walking, and ability to grip, reach, bend, kneel, twist, and squat

What We Offer:

  • Day-one comprehensive health, vision, and dental coverage
  • PTO, tuition reimbursement, and employer-matched retirement funds
  • Opportunities for professional growth and development
  • A supportive community that values compassion, professionalism, and teamwork

Join Our Team:

If you're a compassionate and driven individual with a passion for delivering exceptional patient care, we encourage you to apply. At Mercy, we're committed to creating a welcoming and inclusive environment that values diversity and promotes equal opportunities for all. Don't miss this opportunity to join our team and make a meaningful difference in the lives of our patients.

Apply Now:

Even if you don't feel like a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team.

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