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Remote Customer Experience Ambassador - American Airlines ($21/hour)

Remote, USA Full-time Posted 2025-11-03

Job Overview:

  • Position: Remote Customer Service Representative
  • Start Date: Immediate openings available
  • Location: Remote (work from anywhere)
  • Compensation: Competitive salary of $21 per hour
  • Company: American Airlines, in partnership with Workwarp

Job Summary:

We're seeking highly motivated and customer-focused individuals to join our team as Remote Customer Experience Ambassadors. As a representative of American Airlines, you will provide exceptional support to our customers, ensuring a positive and memorable experience. This full-time role offers a flexible schedule, remote work arrangements, and a comprehensive benefits package, including health and dental insurance, paid training, and paid vacations.

Key Responsibilities:

As a Remote Customer Experience Ambassador, you will:

  • Provide top-notch customer service via phone, email, and chat, addressing inquiries and resolving issues related to travel, reservations, and airline policies
  • Assist customers with booking and managing reservations, as well as providing information on flight schedules and policies
  • Address customer concerns, escalating issues when necessary, and ensuring every interaction is a positive one
  • Maintain accurate customer records and collaborate with team members to meet service delivery goals

Requirements:

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to work independently in a remote setting
  • Proficiency in computer systems and digital tools
  • Prior customer service experience is preferred, but not required
  • Availability to work a flexible schedule, including evenings and weekends

What We Offer:

  • Competitive pay of $21 per hour
  • Comprehensive health and dental insurance coverage
  • Paid training to equip you with the necessary skills
  • Paid vacations and holidays
  • Opportunities for career advancement within the company

About American Airlines:

American Airlines is a globally recognized leader in the airline industry, committed to providing world-class service to passengers worldwide. We pride ourselves on creating an enjoyable travel experience for all, and we're looking for dedicated individuals to join our team.

How to Apply:

If you're a motivated and customer-focused individual looking to work in a dynamic and rewarding environment, apply today to start your journey with American Airlines as a Remote Customer Experience Ambassador.

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