Call Center Consultant

Now Hiring: Communication Consultants (100% Remote) Work from anywhere while supporting students and families in higher education. About the Role ProEducation Solutions is seeking part-time and full-time Communication Consultants to assist students and parents by answering phone and email inquiries related to financial aid, admissions, registrar, and bursar services for colleges across the U.S. This is a remote, performance-based position, ideal for individuals with higher education experience who want flexible hours and meaningful work. Key Responsibilities • Answer phone calls • Respond to student and parent emails • Provide accurate information using client systems (view-only access) • Follow institutional policies and procedures • Maintain communication logs and follow escalation protocols Qualifications • Previous experience in financial aid, admissions, registrar, or bursar offices • Strong customer service and communication skills • Familiarity with Banner or PeopleSoft is a plus • Must pass a criminal background check Compensation • Pay is based on the number of calls handled (not hourly) • Typical range is $15–$35/hour based on experience and volume • Paid as an independent subcontractor Tech Requirements • Windows-based computer (less than 2 years old) • MS Office (Word & Excel) • Secure broadband internet • Headset and basic office equipment (printer/scanner optional) What We Provide • Training on college policies and systems • Email account, VPN access, VoIP phone extension, and all necessary software Ready to Apply? Visit: https://www.proed.org/financial-aid-consultant/ Financial Aid Consultant - ProEducation Solutions Application for a Financial Aid Consultant position with ProEducation Solutions. Apply online for a Financial Aid Consultant. www.proed.org Apply tot his job Apply To this Job