U.S.-Based Virtual Assistant – Phone Call Handling & Social Media Support (Pet-Focused Cleaning Biz) - Contract to Hire

Furwell Maids Cleaning is a fast-growing residential cleaning service with a focus on cat-friendly, pet-conscious cleaning. We're seeking a U.S.-based virtual assistant to help us answer phone calls, explain our services, gather availability, and manage basic social media activity (responding to comments/messages, light posting, etc.). This is a part-time, entry-level role ideal for someone who communicates clearly, enjoys helping people, and wants to grow with a small service business. What You’ll Do: Pick up or return calls/texts from interested customers Walk callers through our services, pricing, and add-ons Check availability and coordinate scheduling (we use BookingKoala) Reply to Facebook, Instagram, and Nextdoor messages or comments Help us stay responsive, friendly, and organized Must-Haves: U.S.-based (required – this is a customer-facing role) Clear, professional phone presence Reliable internet + quiet space for calls Comfortable using Gmail, Google Sheets, and simple booking tools Friendly writing style for replies and comments Organized, dependable, and responsive Bonus Points If You: Love cats or have experience around pets Have used BookingKoala or similar platforms Are open to long-term work as we grow Apply tot his job Apply To this Job