GoHighLevel VA - Help Home Service Businesses Never Miss Another Lead - Contract to Hire

GoHighLevel VA - Technical Support Role - Rate: $5-10/hour - Hours: 30-40/week - Start: Today ## The Reality: We're a startup helping contractors use GoHighLevel. Our processes aren't perfect. Documentation exists but has gaps. You'll need to figure things out and document as you go. ## What You'll Actually Do: - Help contractors who struggle with tech set up their GHL accounts - Set up phone numbers - walk them through purchasing, face verification, carrier registration - Fix A2P rejections - understand rejection codes, help reword applications, resubmit - Configure email domains - SMTP setup, DNS records (MX, TXT, SPF, DKIM) - Connect Zapier integrations - link Jobber, quote forms, CRMs to GHL workflows - Monitor account setups - check who's stuck, proactively reach out - Create Loom videos/Scribes when written instructions aren't enough - Tell us when something is broken or confusing ## **Specific Technical Knowledge Required:** - **A2P/10DLC registration** - you know why "CTA verification failed" happens - **Twilio/phone systems** - face verification, carrier approval process - **Email deliverability** - can configure sending domains without breaking email - **Zapier webhooks** - connect any form to GHL, troubleshoot failed zaps - **GHL workflows** - triggers, filters, actions for home service automations ## **Requirements:** - **Strong GHL experience** - set up at least 10+ sub-accounts in SaaS mode - **Problem solver** - when docs don't exist, you figure it out - **Patient communicator** - explain tech to non-tech people - **Self-directed** - we're busy, can't supervise constantly - **Document everything** - if you solve it, write it down ## **What We Provide:** - Access to GHL agency account - Existing SOPs (incomplete but improving) - Slack support when truly stuck - List of common issues and fixes - Real customer problems to solve immediately ## **What We DON'T Provide:** - Hand-holding through every issue - Perfect documentation - Immediate answers to all questions - A simple, repetitive job ## **To Apply:** 1. **Your real GHL experience** - how many phone numbers set up? A2P approvals? Email domains configured? 2. **Specific example:** Describe an A2P rejection you fixed and exactly how 3. **Technical test:** What's your first step when Zapier won't connect to Jobber? 4. **Rate expectation** 5. **Actual availability this week** - can you start tomorrow? • *We need someone who can start immediately and handle uncertainty while we grow.** • *First task:** Help Michael connect his Jobber account and get his A2P approved. He's been waiting 3 days. Apply tot his job Apply To this Job