IT Support Consultant, Data Center Operations

About the position Responsibilities • Design and implement processes to enhance operational efficiency in data center operations. • Drive process improvements and automation within the data center. • Develop reports and key metrics for operational performance. • Document standard operating procedures and operational level agreements. • Identify and implement process improvements to enhance productivity and availability. • Provide advanced support for raised floor incident resolution. • Ensure all personnel accessing the data center are trained and authorized. • Support effective utilization of raised floor capacity and maintain accurate DCIM records. • Drive raised floor efficiency programs focusing on cost reduction and space utilization. • Plan, allocate, and track data center raised floor space. Requirements • Minimum five (5) years experience supporting a large scale computing environment. • Minimum two (2) years in a leadership role working with IT or operational teams. • Bachelor's degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field. • Minimum eight (8) years IT experience in a support or operations environment, with additional equivalent work experience substituting for the degree requirement. Nice-to-haves • Three (3) years experience assisting with data center continuity planning. • Four (4) years media handling experience. Benefits • Health insurance coverage • Dental insurance coverage • 401k retirement savings plan • Flexible work location options • Paid holidays • Professional development opportunities Apply tot his job Apply To this Job