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Urgently Need Family Support Services/Teen Program Coordinator in Lynn, MA – Vacancy Global

Remote, USA Full-time Posted 2025-11-03
Job Description Job title: Family Support Services/Teen Program Coordinator Company: New American Association Of Massachusetts Job description: PLEASE NOTE, THE JOB LOCATION IS LOWELL, MA www.naamass.org Job Title: Family Support Services/Teen Program Coordinator Location: 10 Kirk St. Lowell, MA. Mainly in-person with some remote flexibility. Background: The New American Association of Massachusetts (NAAM) is a non-profit organization that provides social services and employment assistance to refugees, asylees, and immigrants. We are currently hiring a full-time Family Support Services/Teen Program Coordinator to plan and implement the day-to-day operations of these two interconnected programs, and supervise any additional staff and volunteers. Family Support Services Responsibilities: • Conduct outreach to NAAM families, in-home visits as needed to ensure safe home environments. • Work as liaison between home and school to support learning, engagement, and parent involvement. • Provide academic tutoring and study skills development, including digital literacy for children and parents. • Connect families with local resources for clothing, school supplies, home goods and furniture; financial assistance when needed; as well as recreation and enrichment opportunities for all family members. Teen Program Responsibilities: • Conduct community outreach: recruit participants, assess needs, motivation, and availability. • Communicate with teachers and counselors to support teens learning, goals, and overall well-being. • Plan afterschool (and summer) sessions that are creative and engaging. • Provide academic tutoring 1-on-1 and in small groups, college visits and test preparation. • Prepare teens for permit test and driver s education, as well as part-time employment opportunities. • Ensure program runs smoothly by performing administrative tasks, buying snacks and supplies, organizing activities and field trips. Additional Responsibilities: • Supervise any additional staff and volunteers; schedule, organize, and lead meetings and training; ensure all paperwork such as timesheets, attendance, and case notes are filed in a careful and timely manner; attend regular check-ins with supervisor; offer ideas and solutions for growth of both programs. • Occasional help with grant reports and grant writing, translation/interpreting. Required Qualifications: • College degree • Comfortable working with immigrants and refugees, especially young people, culturally sensitive • Ability to speak another language, especially Spanish, Haitian Creole, Pashto/Farsi, and Swahili • Classroom teaching experience, or have worked with children and teens in educational setting • Familiarity with computer and cellphone technology, Google and Outlook, WhatsApp • Must be vaccinated against COVID-19 and comfortable working in-person • Driver s license and reliable access to a vehicle Preferred Qualifications: • Familiarity with social service resources in Lowell and surrounding towns • Experience with trauma-informed care Compensation & Schedule: $25-30/hour based on experience, 40 hours per week. Schedule is flexible, but includes frequent afterschool hours, some evenings & weekends, and summer availability. Position begins September 2023 and is grant-funded through at least August 2024. To apply, please send resume and a brief email introducing yourself to: Amanda Sullivan, NAAM Lowell Program Manager, at [email protected] Expected salary: $25 – 30 per hour Location: Lynn, MA Apply Job! Apply tot his job Apply To this Job

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