Experienced Customer Service and Inside Sales Representative for Property and Casualty Insurance – Remote English-Only or Bilingual Spanish/English Opportunity

Introduction to blithequark

Imagine being part of a forward-thinking, global organization that prioritizes a people-first, inclusive culture and fosters a genuine sense of belonging among its employees. At blithequark, we are committed to nurturing an environment where everyone feels valued, supported, and empowered to grow. As a recipient of numerous awards, including "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth," we are dedicated to making a positive impact on the lives of our employees and the world at large.

About the Role

We are seeking a highly skilled and passionate Customer Service/Inside Sales Representative (Property and Casualty) to join our team of "game-changers" from over 70 countries. As a remote worker, you will be part of an organically diverse team that contributes to and supports each other's success and well-being. Your primary responsibility will be to provide exceptional customer experiences (CX) and tech-powered innovation to help the world's best-known brands improve their businesses.

Key Responsibilities

• Actively listen to customers and ask questions to identify their needs and provide personalized solutions
• Advise customers on plan options, coverages, and pricing to ensure they make informed decisions
• Process new and/or amended enrollments efficiently and accurately
• Deliver expert customer experiences with a smile, ensuring our clients' customers enjoy authentic interactions
• Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction

Career Growth and Personal Development

This remote opportunity offers a unique chance to reimagine your career journey and develop lifelong friendships with like-minded professionals. At blithequark, we are committed to providing our employees with the training, technologies, and ongoing support needed to succeed. With a strong focus on career growth and personal development, we offer a range of FREE Learning and Leadership Development programs designed to help you achieve your career goals. In fact, about 80% of our managers and leaders have been promoted from within, demonstrating our dedication to internal growth and development.

Essential Qualifications

• Reside in the United States or have a valid U.S. address for residence
• Active license to sell Property and Casualty (P&C) insurance
• High school diploma or GED
• Passion for helping others and providing exceptional customer service
• Patient and empathetic nature with excellent communication skills
• Ability to pass a background check and drug screen
• Fluent in English or Bilingual (Spanish/English)

Preferred Qualifications

• Previous experience in customer service or sales, preferably in the insurance industry
• Strong knowledge of Property and Casualty insurance products and services
• Excellent problem-solving and conflict resolution skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong technical skills, including proficiency in Microsoft Office and customer relationship management (CRM) software

What's in it for You

At blithequark, we champion our people and invest significantly in their growth and development. As a remote Customer Service/Inside Sales Representative (Property and Casualty), you can expect:

• Competitive base pay plus incentives with the convenience of working from home
• Differential for Bilingual (Spanish/English) candidates
• Opportunities for company networking and leadership development through organized groups focused on topics such as Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• A range of other perks and benefits designed to support your well-being and career growth

Our Culture and Work Environment

At blithequark, we pride ourselves on our inclusive and supportive culture. We believe in fostering an environment where everyone feels valued, respected, and empowered to contribute their best work. Our remote work setup allows for flexibility and work-life balance, while our virtual teams and communication channels ensure you stay connected with your colleagues and feel part of the blithequark community.

How to Apply

If you are a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, we encourage you to apply for this remote Customer Service/Inside Sales Representative (Property and Casualty) role. Please submit your application, including your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you and exploring how you can contribute to the blithequark team.

Equal Opportunity Employer

blithequark is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets. We are committed to diversity, equity, and inclusion, and welcome applications from qualified candidates of all backgrounds. For more information regarding your EEO rights as an applicant, please visit our website or contact our HR department.