Staples – Furniture Senior Sales Manager Healthcare – HiTouch (Remote) – La Vergne, TN
Job title: Furniture Senior Sales Manager Healthcare - HiTouch (Remote)
Company: Staples
Job description: What you’ll be doing:
• Manage Healthcare Furniture Account Executives as assigned on a national level
• Align with GPO alliances and enhance HiTouch Business Services’ position
• Direct sales activities and engage with key client meetings on a regular basis
• Focus on retention of strategic accounts, contract management, vendor engagement within those accounts, and vertical growth within existing accounts
• Responsible for new business development within identified strategic markets
• Recruit, Hire and Retain Furniture Account Executives for identified regions in throughout the country
• Become well-versed in every area of the healthcare furniture business segment as part of a focused area of growth for HiTouch
• Hold weekly update calls with FAE’s to identify strengths, weaknesses, and opportunities within their respective books of business and prospect target accounts
• Create revenue and margin budgets that challenge associates and promotes accountability for production
• Manage margin production
• Work closely with the design team managers to ensure processes and procedures are following protocol
• Training with key aligned manufacturers and maintain strategic relationships with those manufacturers, especially healthcare specific
• Work with the division Vice President to create new, outside of the box, marketing and selling strategies
• Responsible for complete revenue and margin production of the furniture sales teams, including the internal support teams
• Engages with the respective designers and FAE’s to communicate process flow and order flow
• Engaged with Ops/PM’s to ensure that the appropriate processes are identified and measured relative to all phases of the scheduling and installation process
• Works with Division VP to recruit and train key support individuals within the department as revenue and profitability merit
• Work to improve processes, team member roles and responsibilities, and areas of process and technique improvement on an on-going basis
• Will be a key member of the management team and will have direct input and influence on sales strategies, market awareness and opportunities, and alignments with manufacturing partners.
• Will work closely with the division Vice President to create growth, with subsequent support needs, to facilitate short-term and long-term revenue and profitability goals.
• Responsible for knowing every aspect of the sales and support team and promote positive and productive work environment with short-term and long-term planning that supports our Customer First philosophy
What you bring to the table:
• Outside of the box thinking, creativity, leading edge industry development, and evolving strategies that promotes excitement and enticement for our sellers
• Know the sellers, the accounts, the markets, the manufacturers, and the current trends within the industry.
Qualifications
What’s needed- Basic Qualifications
• Strong computer experience in MS Office Platforms, AS400 and CFS/Sunrise
• Furniture industry/product knowledge – ability to anticipate workflow challenges with orders, coordinate timelines accordingly, and be the liaison for all order flow related events
• Strong interpersonal/communication skills
• Strong analytical skills, critical thinking and problem-solving skills
• Ability to work collaboratively within cross functional teams
• Highly adaptable – able to work in a dynamic environment
• Highly organized – detail oriented and able to multi-task
• Strong initiative
We Offer:
• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more
Expected salary:
Location: La Vergne, TN
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