Temporary Remote Customer Service Representative for Holiday Season – Flexible Scheduling and Competitive Pay
Introduction to blithequark
At blithequark, we are passionate about delivering exceptional customer experiences, and we're on the lookout for enthusiastic and dedicated individuals to join our team as Temporary Remote Customer Service Representatives. As a leader in our industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team is dynamic, supportive, and passionate about making a difference, and we're excited to welcome like-minded individuals to join us for a 3-week temporary assignment starting on or around November 21st.
Job Overview
In this role, you will be the friendly voice our customers hear when they place their orders, providing top-notch customer service, answering inbound calls, processing orders, and handling customer service needs. As a Remote Temporary Entry Level Customer Service Representative, you will have the opportunity to work from the comfort of your own home, with flexible scheduling and competitive pay. If you're looking to make some extra cash before the holiday season, this is the perfect opportunity for you.
Key Responsibilities
- Answering continuous inbound phone calls and providing exceptional customer service
- Taking and entering customer orders into the system accurately and efficiently
- Escalating any additional customer service needs to ensure customer satisfaction
- Working independently in a home office environment with minimal supervision
- Maintaining a high level of computer knowledge to navigate through multiple systems and enter information using your keyboard, including function keys, while speaking with customers on the phone
Essential Qualifications
To be successful in this role, you must:
- Be at least 18 years old and living in Alabama, Arkansas, Florida, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin
- Have a high school diploma or equivalent
- Have at least 30+ hours of weekly availability between 7:00 AM and 7:00 PM CST
- Have a quiet, dedicated workspace with a reliable computer and internet connection that meets our minimum technical requirements
- Have excellent communication and customer service skills
- Be able to work independently in a home office environment with minimal supervision
Preferred Qualifications
While not required, the following qualifications are preferred:
- Previous customer service experience
- Experience working in a remote or home office environment
- Strong technical skills, including proficiency in MS Windows 10 or 11 Operating System
- Ability to work flexible hours, including evenings and weekends
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
- Excellent communication and customer service skills: You must be able to communicate effectively with customers, providing clear and concise information, and resolving issues in a professional and courteous manner.
- Technical skills: You must have a high level of computer knowledge, including proficiency in MS Windows 10 or 11 Operating System, and be able to navigate through multiple systems and enter information using your keyboard, including function keys, while speaking with customers on the phone.
- Time management and organization skills: You must be able to manage your time effectively, prioritize tasks, and maintain a high level of productivity in a home office environment.
- Adaptability and flexibility: You must be able to adapt to changing situations, including changes in scheduling, customer needs, and technical issues.
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to the growth and development of our employees. As a Temporary Remote Customer Service Representative, you will have access to paid training, employee discounts, and Booster Discount Certificates that allow employees to purchase company products for free. You will also have the opportunity to develop your skills and competencies, including communication, technical, and time management skills, which will benefit you in your future career.
Work Environment and Company Culture
At blithequark, we pride ourselves on our dynamic, supportive, and passionate company culture. As a Remote Temporary Customer Service Representative, you will be working from the comfort of your own home, with flexible scheduling and minimal supervision. You will be part of a team that is dedicated to delivering exceptional customer experiences, and you will have the opportunity to make a real difference in the lives of our customers.
Compensation, Perks, and Benefits
We offer competitive pay starting at $14.00 per hour, plus upsell commission, and a shift premium of $0.50 per hour for hours worked after 4:30 PM. You will also have access to paid training, employee discounts, and Booster Discount Certificates that allow employees to purchase company products for free.
Conclusion
If you're looking for a temporary opportunity to make some extra cash before the holiday season, we encourage you to apply for our Temporary Remote Customer Service Representative role. With flexible scheduling, competitive pay, and the opportunity to work from the comfort of your own home, this is the perfect opportunity for you to join our dynamic team and make a real difference in the lives of our customers. Apply now and help us create the excitement and deliver the experience of the holiday season!
Technical Requirements
To be considered for this role, your computer must meet our minimum technical requirements, which include:
- A PC or Laptop with a current and supported MS Windows 10 or 11 Operating System
- A processor that meets our minimum requirements, including AMD Ryzen 2nd Generation or newer, or INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
- 8GB RAM or installed memory
- 10GB of Free Hard Disk Space
- Dedicated High Speed Internet with a minimum download speed of 10.0 MBPS and upload speed of 5.0 MBPS
- A wired internet connection with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
How to Apply
To apply for this role, please click on the "Apply Job" link and follow the instructions. You will be required to provide a valid email address that you check regularly, as most communication throughout the hiring process will be conducted via email. Please ensure that you set your email filter to unblock, whitelist, or accept emails from our email addresses to prevent our emails from ending up in your junk/spam folders. If you have any questions or concerns, please don't hesitate to contact us.
Apply for this job