Experienced Travel Consultant and Customer Service Expert – American Express Travel Agent Jobs Florida, Remote Work Opportunity with Competitive Salary and Benefits

Introduction to American Express and Our Mission

At American Express, we pride ourselves on being a global and diverse community of partners with a lasting commitment to backing our clients, communities, and one another. Our mission is to provide the world's best customer experience every day, and we're looking for talented individuals like you to join our team as a Travel Consultant. As a Travel Agent, you will be the face of our company, making positive interactions with our clients daily, from planning special travel or lifestyle experiences to assisting them with their everyday needs.

About the Role and Responsibilities

In this exciting role, you will have the opportunity to deliver top-notch customer support using inbound call servicing, pleasing our Premium Card Members with extraordinary travel experiences by assisting with new bookings and existing travel arrangements. You will understand our client needs through consultation to deliver an innovative and unprecedented association through multi-channel servicing. Your responsibilities will include:

• Conveying a-list client support using inbound call overhauling
• Pleasing our Top-notch Card Individuals with extraordinary travel encounters by helping with new appointments and existing travel courses of action
• Comprehend our client needs through counsel to convey an inventive and unprecedented association through multi-channel adjusting
• Research, plan, and do customized travel encounters, through booking homegrown and global flights, vehicles, and additionally in travel courses of action
• Impart new and existing item contributions and incentives pertinent to the Card Part
• Continuously put the Card Part's involvement at the very front of all that you do, supporting the Enrollment First approach, conveying superb assistance and results that are centered on the American Express brand

Essential Qualifications and Skills

To be successful in this role, you will need to have:

• Top-of-the-line client support or deals jobs insight in the travel industry, travel, accommodation, journey, and visits
• Shown capacity to give premium client care, in a perfect world in a call community or other tantamount quick-moving, high-volume overhauling climate
• Fundamental geology information with the capacity to find landmasses, nations, and key travel objections around the world
• Uplifting perspective and standpoint, as exhibited through a craving to learn, eagerness to attempt new things, flexibility through change, and good faith
• A normal communicator who can show undivided attention abilities and adjust discussion to suit what is happening and the Card Part's correspondence style
• PC educated and ready to explore different PC applications and individual gadgets, can explore PC and essential MS Office without any problem
• Capacity to prevail in an outcome-centered climate, with a sound craving to meet and surpass objectives

Preferred Qualifications and Skills

While not required, the following qualifications and skills are preferred:

• Previous experience working in a remote or home-based environment
• Experience with customer relationship management (CRM) software
• Knowledge of the travel industry, including destinations, modes of transportation, and travel-related services
• Fluency in multiple languages
• Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines

Career Growth Opportunities and Learning Benefits

At American Express, we're committed to helping our employees grow and develop in their careers. As a Travel Consultant, you will have access to industry-leading training and ongoing coaching, as well as opportunities to develop your skills and expertise in areas such as customer service, sales, and travel planning. You will also have the opportunity to work with a talented and diverse team of professionals who are passionate about delivering exceptional customer experiences.

Work Environment and Company Culture

Our company culture is built on a foundation of integrity, respect, and inclusivity. We believe in creating a work environment that is supportive, collaborative, and empowering, where everyone feels valued and respected. As a remote worker, you will be part of a virtual team that is connected through technology and shared goals. We offer a range of benefits and perks to support your well-being and work-life balance, including flexible scheduling, paid time off, and access to employee assistance programs.

Compensation, Perks, and Benefits

We offer a competitive salary range of $30-$40 per hour, as well as a range of benefits and perks, including:

• Comprehensive health and wellness programs
• Retirement savings plans
• Paid time off and holidays
• Employee assistance programs
• Opportunities for career growth and development
• Access to exclusive employee discounts and perks

Conclusion and Call to Action

If you're a motivated and customer-focused individual who is passionate about delivering exceptional travel experiences, we encourage you to apply for this exciting opportunity. As a Travel Consultant with American Express, you will have the chance to work with a talented team of professionals, develop your skills and expertise, and deliver outstanding customer experiences that exceed our clients' expectations. Don't miss out on this opportunity to take your career to the next level – apply now and join our team of dedicated and passionate professionals.

Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!