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Program Manager (contract)

Remote, USA Full-time Posted 2025-05-22

Description

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to... experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:
• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.

The Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.

The Job

This organization, composed of product, operation, planning and program management teams is responsible for building the fundamental currency of Airbnb, Trust. For our hosts opening their homes, and our guests traveling the world, we build cutting edge technology solutions that enhance safety and peace of mind. Managing risk and earning trust is very complex and required at each moment of the guest and host journey. This role is responsible for delivering products that improve operational performance across a portfolio of solutions that make Airbnb a safe and reliable platform. You will be the primary interface between design, product, engineering, data science, and operations.

Responsibilities
• You have a proven track record of launching complex products in highly constrained environments through various scopes of the product development lifecycle.
• You have phenomenal problem solving skills.
• You are detail-oriented and able to understand the bigger picture by using your technical expertise and problem-solving abilities to identify and manage blocking issues.
• You build great relationships and can drive alignment across large cross-functional teams.
• You enjoy learning how products are built and run, and can distill complex systems and processes into simple written and verbal communications.
• You are excellent at connecting the dots across initiatives and ensuring cross-functional teams are focused on delivering what matters most.

Skills
• 10+ years of experience driving complex cross-functional programs.
• Strong understanding of project management and maturation fundamentals.
• Excellent communication, engagement and senior leadership influence skills.
• Expertise with project management tools e.g. confluence, jira, smart sheets, and Asana.
• Experience working in a highly cross-functional environment where communication with multiple groups and stakeholders is imperative.
• Professional Program Management certification preferred.
• Experience managing technical projects; demonstrate ability to understand technical concepts and collaborate with associated teams

Education

Bachelor's degree in Engineering, Operations, or Sciences preferred.

Belonging & Accommodations:

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.

Pay Rate Range: $88.04-$103.57/hour.

Benefits: Medical, Dental, Vision, 401K

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