Remote Customer Service Associate

Overview:** Join Chewy, America's #1 pet pharmacy, as a Customer Service Associate and become part of a team dedicated to delivering exceptional experiences for pet parents. As a remote employee, you'll work from home, residing in Kentucky, and perform all work within the state. We offer competitive pay, benefits, and a supportive culture, making it an ideal opportunity for those who want to make... a difference in the lives of pets and their owners. **Responsibilities:** ?? Engage with pharmacy customers via inbound calls and other communication platforms, addressing their concerns and providing solutions. * Research and problem-solve to resolve customer issues, following up as needed to ensure customer satisfaction. * Go above and beyond to "wow" our customers, thinking critically to provide solutions while adhering to high safety and regulatory standards. **Qualifications:** ?? 1-2 years of experience working in a customer-focused environment ?? Excellent communication skills ?? Ability to multi-task and think critically ?? Flexibility to shift schedule and work overtime as needed ?? Must be able to pass a background check for KY Rx Tech license ?? Commitment to being your best ?? *Benefits:** ?? Competitive pay and benefits ?? Culture of belonging where you'll feel valued and recognized for your skills and contributions ?? Opportunities for growth and development ?? Flexible schedule and remote work arrangement ?? Chance to make a difference in the lives of pets and their owners

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