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Customer Service Call Center - Duluth On Site $18/hr

Remote, USA Full-time Posted 2025-05-22

Employer Industry: Healthcare Services

    Why consider this job opportunity...
  • Opportunity for career advancement and growth within the organization
  • Supportive and collaborative work environment
  • Chance to make a positive impact on patient satisfaction and care
  • Work in a dynamic environment focused on patient-centric solutions
  • Flexible scheduling may include evening and weekend availability
    What to Expect (Job Responsibilities):
  • Obtain and process authorizations for patient reorders
  • Resolve patient issues and ensure accurate processing via phone and documentation
  • Ensure patients have all required medical documentation for billing services
  • Handle inbound and outbound calls from patients’ physicians and referral sources
  • Maintain a strong understanding of medical documentation and insurance requirements
    What is Required (Qualifications):
  • Minimum high school diploma or GED equivalent
  • Proficient computer literacy, including strong keyboarding skills
  • Strong attention to detail and exceptional multi-tasking abilities
  • Excellent communication skills, both verbal and written
  • Customer service experience preferred
    How to Stand Out (Preferred Qualifications):
  • Previous experience in a healthcare-related customer service role
  • Familiarity with medical documentation and insurance processes
  • Ability to demonstrate strong phone and email etiquette
  • Experience working in a fast-paced call center environment
  • Flexibility to adapt to varying schedules and patient needs

#HealthcareServices #PatientAdvocacy #CareerOpportunity #CustomerSatisfaction #FlexibleScheduling

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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