Back to Jobs

Customer Service Representative - After Hours (REMOTE - US Hours)

Remote, USA Full-time Posted 2025-05-22

This a Full Remote job, the offer is available from: United States

Our Client based in the US is offering Elderly Home Based Care and various other services.

They are seeking a Customer Services Representative to join their after hours team.

Fully remote position but based in South Africa.

The hours for this position offers flexibility, with a 3 day working week of 4 hour shifts per day and a Saturday and Sunday shift of 12 hours per day.

Responsibilities
• Answer all incoming calls.
• Resolve client and nurse queries that are within the scope of after-hours.
• Provide timely responses to queries that come in our texting platform.
• Notify clients and replace caregiver callouts as necessary.
• Confirm caregivers 1-2 hours before shift start.
• Perform initial intake for callers potentially interested in services.
• Document all scenarios on our platform, as well as update caregiver schedules as needed.
• Non-urgent Admin projects if time allows.

Requirements

Skills
• Fluent in English
• Compassionate and confident
• Responsible and reliable
• 10+ years’ work experience in customer service + office duties.
• Adaptable and flexible regarding work hours
• Impeccable phone and computer skills
• Staffing and/or health care experience
• Experience working remotely and independently to the USA.
• Quiet and professional work-from-home environment
• Remotely set up with Wi-Fi and load-shedding back-up

This offer from "iSTA Solutions" has been enriched by Jobgether.com and got a NaN% flex score.

Apply Job!

 

Similar Jobs

Customer Service Representative – Work From Home ( CVS Health REMOTE WORK)

Remote, USA Full-time

Customer Service Representative (Bilingual: French / English) Remote

Remote, USA Full-time

Customer Service Representative (Remote Jobs) at Delta

Remote, USA Full-time

Customer Service Representative (Remote)

Remote, USA Full-time

Customer Service Representative Agent Work From Home - Part Time Focus Group Pan

Remote, USA Full-time

Customer Service Representative- Home CEU

Remote, USA Full-time

Customer Service Representative- Overnight Shift

Remote, USA Full-time

Customer Service Representative- Remote

Remote, USA Full-time

Customer Service Representative, Overnights

Remote, USA Full-time

Customer Service Representative-Remote (Call Center Experience required)

Remote, USA Full-time

Walgreens Work From Home Job Data Entry, Customer Support

Remote, USA Full-time

Category Manager, Amazon Fresh Grocery

Remote, USA Full-time

Platform Product Manager, Agent Tools Platform

Remote, USA Full-time

Key Accounts Director, Amazon (Remote)

Remote, USA Full-time

Work from Home Overnight Jobs Late Night Customer Experience Specialist $25-$35/hr ? Enhance customer experiences during late-night hours in a home-based role.

Remote, USA Full-time

Target Career Jobs $20/Hour

Remote, USA Full-time

Looking for Online English Tutor ? Flexible Hours in Oakland, CA

Remote, USA Full-time

Staff DevOps Engineer

Remote, USA Full-time

Part Time Clinical Administrative Coordinator

Remote, USA Full-time

High Paying Work from Home YouTube Moderator Jobs for Teens

Remote, USA Full-time