Part Time Administrative Assistant

We are looking for a motivated and detail-oriented Remote Administrative Assistant to join our team at Bold Royalty , a premier commercial cleaning company. This role is ideal for someone who is organized, proactive, and capable of managing multiple tasks in a fast-paced environment.

This is Part - Time work MUST HAVE AVALIABLITY to work Monday, Wednesday and Friday. The 2 shifts for this position are 9am - 1pm or 12pm - 4pm.

Pay Rate: $14.00 per hour

Responsibilities: ?? Virtual Office Management: Oversee digital office tasks, including maintaining electronic files, managing schedules, and organizing documents. ?? Client Communication: Serve as the main point of contact for clients via phone, email, and online chat, providing information about services and addressing inquiries. ?? Scheduling Coordination: Manage and coordinate schedules for cleaning teams, ensuring efficient deployment of resources and timely service delivery. ?? Record Maintenance: Keep accurate records of client contracts, service agreements, and invoices; process billing and payments in a timely manner. ?? Reporting and Analytics: Assist in preparing reports on operational performance and client satisfaction; analyze data to support management decisions. ?? Data Entry: Input and update information in the company??s database and project management systems accurately and efficiently. ?? Customer Support: Handle customer inquiries and complaints professionally, ensuring a high level of client satisfaction and engagement.

Qualifications: ?? High school diploma or equivalent; associate??s degree in business administration or a related field preferred. ?? Proven experience as an administrative assistant or in a similar remote role, preferably in the cleaning or facilities management industry. ?? Strong organizational skills with the ability to manage multiple priorities and tasks. ?? Excellent verbal and written communication skills. ?? Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with virtual collaboration tools (e.g., Zoom, Slack). ?? Ability to work independently and as part of a remote team. ?? Strong problem-solving skills and attention to detail.

This is a remote position.

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