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Online Amazon Customer Chat Jobs - Part-Time

Remote, USA Full-time Posted 2025-05-22

Amazon is hiring customer service chat agents to provide excellent support to our customers via live chat. As a key member of our customer service team, you’ll help resolve issues, answer questions, and ensure customer satisfaction while working in a dynamic, fast-paced environment.

Responsibilities: • Handle customer inquiries via live chat in a professional and friendly manner. • Assist customers with tracking orders, processing returns, and resolving account-related issues. • Provide accurate and timely responses to customer queries. • Collaborate with internal teams to ensure swift problem resolution. • Maintain detailed records of customer interactions and follow-up actions.

Requirements: • Strong written communication skills. • Ability to multitask and handle multiple chat conversations simultaneously. • Problem-solving skills with a customer-first approach. • Reliable internet connection and a quiet workspace. • Availability to work flexible hours, including evenings and weekends.

Benefits:
• Competitive hourly pay.
• Work-from-home flexibility.
• Opportunities for growth within the company.
• Paid training and ongoing support.

How to Apply:
If you’re ready to join a global leader in e-commerce and make a positive impact on customers' experiences, click to submit your application.

Amazon is an equal-opportunity employer committed to diversity and inclusion in the workplace.

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