Call Center Representative - Virtual Support Clinic

Employer Industry: Healthcare Services

Why Consider This Job Opportunity
?? Opportunity for career advancement and growth within the organization
?? Excellent benefits designed to support you and your family
?? Chance to work in a culture of patient-focused, whole-person care
?? Collaborative and respectful work environment
?? Ability to make a meaningful impact on patient care and satisfaction

What??To Expect (Job Responsibilities)
?? Provide exceptional customer service to callers while meeting performance standards
?? Assist patients in navigating the managed care system and resolving inquiries
?? Maintain up-to-date resources to support customer inquiries
?? Coordinate special projects and events as directed by the supervisor
?? Support the Call Center Team and internal departments effectively

What Is Required (Qualifications)
?? Minimum of 1 year of customer service experience

How To Stand Out (Preferred Qualifications)
?? 1 year of medical office or healthcare experience
?? Experience with Epic software
?? Familiarity with medical terminology

#HealthcareServices #CustomerService #PatientCare #CareerOpportunity #EmployeeBenefits

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