Lead Cashier

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences?or true beauty enthusiasts. At Ulta Beauty, we?e transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose? place of vision, mission, and lived values?here voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)

The LC is a champion of Ulta Beauty? mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance
?Contribute to meeting or exceeding the store? goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
?Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
?Courteously handle sales, refunds, and exchanges.
?Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
?Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
?Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
?Maintain prompt, regular attendance.

People
?Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
?Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.
?Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
?Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals.
?Assist in the training of new cashiers, and cross-training other associates in cashiering.
?Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance.
?Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty? systems?prompts.
?Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
?Collaborate with managers and associates throughout the store to help grow the business.

Process
?Be knowledgeable of and ensure compliance with Ulta Beauty? policies, procedures, and standards.
?Adhere to Ulta Beauty? dress code.
?Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures.
?Complete select register open and close functions as directed by the manager on duty.
?Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area.
?Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
?Execute other operational tasks as directed.

JOB QUALIFICATIONS

Education
?High school diploma is preferred

Experience
?2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
?Proven ability to delegate, multi-task, and problem-solve
?Demonstrated knowledge and passion for guest service and a competency for selling
?Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
?Demonstrated experience in exceeding sales goals and training new hires

Skills
?Proficient with basic technology (e.g., Point of Sale system and Apple devices)
?Excellent written and verbal communication
?Strong collaboration and interpersonal skills
?Ability to work independently and as part of a team
?Ability to build and maintain strong customer relationships
?Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable

SPECIAL POSITION REQUIREMENTS
?Work a flexible schedule to include days, evenings, weekends, and holidays
?The role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age.

WORKING CO 2025-02-20T22:27:57.300+00:00

We consider applications for this position on an ongoing basis.

OVERVIEW

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry? most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging?ven as they?e plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.

Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.

We are the future of beauty services. Be part of the transformation.

GENERAL SUMMARY & SCOPE

The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest? total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)

The Stylist is a champion of Ulta Beauty? mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance
?Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
?Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store? goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
?Demonstrate business acumen with understanding of business drivers and identified opportunities for growth.
?Perform product demonstrations with guests to drive sales and the guest service experience.
?Support the execution of in-store events, promotions, and marketing-initiatives that deliver an unrivaled guest experience.
?Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
?Maintain prompt, regular attendance.

People
?Develop guest relationships through consultations and appropriate retail and service recommendations.
?Demonstrate high standards of customer service and salon image standards.
?Serve all guests, including walk-in guests, in a timely and efficient manner.
?Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience.
?Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
?Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor.
?Attend mandatory trainings and meetings to enable continuous professional development.

Process
?Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
?Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
?Follow established service protocols to ensure a consistent and exceptional guest experience.
?Utilize appropriate booking and clientele systems to book guests for return services and for events.
?Communicate any supply needs to the EM, ensuring guest readiness at all times.
?Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
?Adhere to the Ulta Beauty dress code.
?Protect company assets by following loss prevention best practices and providing exceptional guest service.
?Execute other operational tasks as directed.

JOB QUALIFICATIONS

Education
?Cosmetology license

Experience
?Previous relevant salon experience is preferred.

Skills
?Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
?Proficiency with use of equipment and chemicals needed to perform technical work
?Proficiency to demonstrate, recommend and sell pro hair care and makeup products
?Developed communication skills
?Ability to work independently and as part of a team
?Ability to build and maintain strong customer relationships, and build clientele

SPECIAL POSITION REQUIREMENTS
?Work a flexible schedule to include days, evenings, weekends, and holidays

WORKING CONDITIONS
?Frequent mobility during shift
?Continuous lifting and/or moving up to 10 lbs. during shift
?Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift
?Ability to stand for long periods of time during shift
?Continuous and/or frequent coordination and manipulation of objects during shift

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

ABOUT

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty? own private label. Ulta Beauty also offers a full-service salon in every store featuring?air, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles?Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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