Special Projects Digital Experience Strategist

About the position

The Special Projects Digital Experience Strategist at Apple will play a pivotal role in enhancing the online shopping experience by leveraging generative AI technologies. This position focuses on expanding e-commerce tools across various platforms and countries, ensuring that customer experiences are personalized and engaging. The strategist will collaborate with cross-functional teams to drive business insights, optimize digital commerce strategies, and communicate effectively with senior leadership.

Responsibilities
? Drive the development and execution of AI-powered customer experiences for Apple Retail.
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? Support the expansion of e-commerce tools to new platforms and countries.
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? Analyze industry trends and consumer insights to identify new business opportunities.
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? Oversee end-to-end planning and program management for new features and projects.
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? Provide feedback on designs and solutions in cross-functional forums.
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? Synthesize data-driven insights into actionable recommendations for digital commerce strategies.
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? Lead key business decisions and track priorities to influence roadmap planning.
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? Author and present strategic briefs to inform cross-functional partners about business priorities and performance.

Requirements
? 3+ years of work experience, with at least 1 year in an e-commerce, strategy, customer experience, and/or AI-related role.
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? Excellent analytical skills with a focus on data-driven decision making.
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? Strong verbal and written communication skills, including proficiency in Keynote and PowerPoint.

Nice-to-haves
? Experience working on significant customer-facing generative AI experiences or tools.
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? Knowledge of technology trends such as AI and the global retail/e-commerce B2C industry.
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? Proven ability to build collaborative relationships with cross-functional teams.
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? Track record of problem-solving in ambiguous situations with attention to detail.

Benefits
? Health insurance coverage
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? 401k retirement savings plan
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? Paid holidays
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? Professional development opportunities
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? Flexible scheduling options

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