Sales And Service Coordinator - Full Time

About the position

As a Sales and Service Coordinator at Sephora, you will play a crucial role in delivering an exceptional shopping experience for every client. Your responsibilities will encompass supporting all aspects of sales and service initiatives, which include managing paid services, organizing events and classes, implementing loyalty programs, handling cash transactions, and training the store team. This position is designed for individuals who are passionate about retail sales and service and thrive in a collaborative team environment. In this role, you will be responsible for coordinating various paid services, events, and classes that enhance the customer experience. You will also support the implementation of loyalty programs that encourage customer retention and satisfaction. Cash handling will be a key part of your duties, ensuring that the checkout process is smooth and efficient for all clients. Additionally, you will educate your team on service offerings and customer experience best practices, fostering a knowledgeable and customer-focused environment. The ideal candidate will have prior experience in retail sales and service, preferably in a coordinator role. Strong communication skills, the ability to multitask, and resilience in adapting to changing store priorities are essential. Flexibility in availability to work during peak retail hours is also required, along with consistent and reliable attendance. Physical demands include the ability to lift and carry up to 50 pounds, ensuring you can assist with store operations effectively.

Responsibilities
? Support all aspects of sales and service initiatives, ensuring an exceptional shopping experience.
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? Coordinate paid services, events, and classes.
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? Support the implementation of loyalty programs.
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? Handle cash transactions, ensuring a smooth checkout process.
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? Educate store teams on service offerings, customer experience, and other key areas.

Requirements
? Prior experience in retail sales and service, preferably in a coordinator role.
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? Passion for client service and teamwork.
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? Strong communication skills and ability to multitask.
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? Resilience and adaptability to changing store priorities.
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? Flexible availability to work during peak retail hours.
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? Consistent and reliable attendance.
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? Ability to lift and carry up to 50 pounds.

Nice-to-haves

Benefits
? Comprehensive healthcare and wellbeing benefits based on eligibility.
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? Diversity, Inclusion & Belonging initiatives that celebrate uniqueness.
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? Meaningful rewards and competitive hourly pay ranging from $19.50 to $25.05 per hour.

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