NOC Analyst (Government)

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located at the customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers? mission.

AT&T has an opening for a NOC Analyst to provide remote support to the Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO), in providing Network Operations in a 24x7x365 environment.

Job Duties/Responsibilities:

This role will include, but will not be limited to the following responsibilities: ? Provide alarm monitoring/response, any needed escalation and resolution of incidents and mentoring of junior analysts through incident resolution process. ? Troubleshoot network systems when necessary and make improvements to the network. ? Take technical lead of critical network incidents and drive internal and external resources in troubleshooting efforts ? Manage and administer a range of network operations tools applications to include Juniper firewalls, Cisco Firewalls, Cisco WLAN, Extreme Management Center (XMC) and Extreme NAC. ? Utilizes software and hardware tools and identifies and diagnoses problems and factors affecting network performance. ? Experience with operating and maintaining a Software-defined Wide Area Network (SD-WAN) architecture. ? Experience working with cloud-based networks. ? Support all operational security requirements for network devices and network operations tools applications ? Support of the following NOC functional areas that include, but are not limited to: ? Wireless LAN ? Firewall management ? Internet Protocol (IP) address management ? Domain Name Server (DNS) administration Understand dynamic multipoint VPNs ? Strong written and verbal communication skills ? Establish plans and goals for self that meet the customer current or future project?s needs ? Prepare or participate in preparing NOC performance reports as required ? Monitor, create, edit, and enforce all standard operating procedures, processes and timelines

Required Clearance

Public Trust (#publictrust) (#clearable)

Required Qualifications: ? Bachelor?s degree in related field or equivalent experience ? 5 years of experience in IT support or related field, preferability in network engineering or operations ? 2 years of experience providing network support in one or more of the following areas: ? Juniper SRX Firewalls configuration, troubleshooting, Policy configuration ? Wireless Access Point (enterprise level) Management and Administration ? Cisco ISE 3.0 (or later) configuration of access/authorization policies ? Cisco CCNA or Cisco CCNP certification, required within 60 days of start ? non-waivable ? At least one of the following networking certifications by day one of hire: ? Implementing Cisco SD-WAN Solutions v2.0 (300-415) ? AWS Certified Solutions Architect ? Associate ? Microsoft Azure Networking Solutions (AZ-700) ? CompTIA Cloud+ ? Experience troubleshooting and fixing LAN/WAN network incidents ? Availability to work night shift hours (generally 9PM to 7AM) and weekends to support mission requirements ? Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process

Desired Qualifications
? Experience using and managing SPLUNK search heads
? Experience in Windows 2012 or higher and/or Linux server administration
? Cisco CCNP certification
? Juniper JNCIA-SEC certification
? Extreme certifications covering switching or network access control
? Ability to obtain Top Secret/SCI security clearance if required.

Our NOC Analyst's earn between $72,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:
? Medical/Dental/Vision coverage
? 401(k) plan
? Tuition reimbursement program
? Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
? Paid Parental Leave
? Paid Caregiver Leave
? Additional sick leave beyond what state and local law require may be available but is unprotected
? Adoption Reimbursement
? Disability Benefits (short term and long term)
? Life and Accidental Death Insurance
? Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
? Employee Assistance Programs (EAP)
? Extensive employee wellness programs
? Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:
40

Time Type:
Regular

Location:
Mesa, Arizona

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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