Senior Client Success Manager ? IT Talent Solutions

WhiteCap Search, a premier staffing agency headquartered in NYC, is seeking an experienced and results-driven Senior Client Success Manager to lead growth in our Technology Staffing division. This role offers a unique opportunity to shape the future of staffing in the tech space, driving strategic client relationships and expanding WhiteCap?s reach in enterprise talent solutions.

Experience the energy and opportunity of working in the heart of NYC! This role offers no sales quotas, uncapped commission, and a competitive salary between $95,000 and $145,000 based on experience. With access to free accounts to call from day one, you?ll thrive in a fast-paced environment built for ambitious professionals ready to make their mark.

With access to state-of-the-art technology, mentorship from industry leaders, and exciting incentives like annual international trips for top performers, WhiteCap Search empowers you to achieve your professional goals while making a meaningful impact.

What You?ll Do

Strategic Growth & Account Management
? Develop and implement tailored strategies to acquire and grow Managed Service Provider (MSP) and Vendor Management System (VMS) accounts.
? Collaborate with clients to deliver innovative staffing solutions, ensuring alignment with their evolving business needs.
? Drive revenue growth by securing and managing key enterprise accounts in the technology sector.

Market Expansion & Client Success
? Identify and penetrate new markets, positioning WhiteCap as a leader in total talent management for IT and tech staffing.
? Build and nurture relationships with C-level executives, decision-makers, and sponsors at major enterprises.
? Strengthen partnerships with MSPs and VMS providers to maximize account potential and long-term growth.

Team Leadership & Collaboration
? Partner with internal recruitment teams to deliver exceptional candidates and exceed client expectations.
? Foster a culture of collaboration, innovation, and client-first solutions to enhance business outcomes.
? Provide mentorship and guidance to junior team members, cultivating the next generation of sales leaders.

Job Requirements
? Proven Experience: 3+ years in sales, account management, or business development within the staffing industry, ideally focused on IT or technology recruitment.
? Technical Expertise: Familiarity with VMS/MSP programs and proficiency in CRM/ATS software.
? Industry Acumen: Deep understanding of tech talent needs, including roles like software engineering, data analytics, and IT infrastructure.
? Strong Relationship-Building Skills: Demonstrated ability to develop and maintain high-value client relationships at the executive level.
? Location Requirement: Candidates must reside within commuting distance of NYC for regular in-office collaboration.

Why WhiteCap Search?
? Compensation & Rewards: Competitive base salary, uncapped commission, and performance bonuses.
? Top Performer Perks: Exclusive international trips for high achievers and other unique incentives.
? Career Growth: Opportunities to lead and innovate within a fast-growing, dynamic company.
? Cutting-Edge Tools: Access to the latest technology to support your sales efforts and enhance efficiency.

How To Apply

Join the team that?s redefining success in the staffing industry. Submit your resume today or email us directly at [email protected] to be a part of WhiteCap Search?s exceptional growth story.

This version emphasizes technology-focused responsibilities, incorporates leadership and mentorship elements, and tailors the description to appeal to professionals with IT staffing expertise. It also integrates keywords for better search engine optimization.

Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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