Senior EAP Consultant (Remote within the United States)

Job title: Senior EAP Consultant (Remote within the United States) in USA at Acentra Health, LLC
Company: Acentra Health, LLC
Job description: Company Overview:Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities:Job Summary:As a Senior EAP Consultant, you will play a vital role in making a meaningful impact on the well-being of employees and the organizations we serve. In this dynamic and influential position, you will provide expert management consultation services to our clients and offer clinical consultation and case coordination to EAP Consultants, Onsite Clinicians, and EAP Affiliates.Support clinical teams by conducting member assessments and helping ensure the delivery of high-quality, compassionate care. You will participate in case consultations by conducting clinical reviews with EAP Affiliates at the point of assessment, collaborating with onsite counselors, and creating and delivering training sessions in a virtual environment.Job Responsibilities

• Provide strategic consultation to all levels of management and Human Resources within our broad customer base, addressing organizational challenges and promoting effective workplace solutions.

Assess a broad range of workplace issues and develop tailored action plans, ensuring compliance with key legislation such as ADA, DOT, Sexual Harassment laws, and Duty to Warn requirements.Perform routine and urgent clinical risk assessments, offer expert-level consultation, deliver short-term problem resolution, and manage referrals and follow-up for members seeking support.Conduct case reviews with Onsite Clinicians and EAP Affiliates to ensure coordinated, high-quality clinical care and address concerns related to client well-being.Collaborate with Clinical Leadership, including Managers and the Medical Director, to review and manage high-risk cases effectively.Provide clinical consultation and support to EAP Consultants, Onsite Clinicians, and EAP Affiliate providers to ensure alignment with clinical best practices.Review and evaluate all urgent and emergent cases within 24 hours to ensure timely and appropriate care interventions.Maintain full compliance with corporate policies and procedures, including adherence to HIPAA regulations and all Privacy and Security Rules. Qualifications:Required Qualifications and ExperienceMust hold an active, unrestricted independent license in a behavioral health field (e.g., LCHC, LCMH, LCMHC, LCPC, LCSW, LMHC, LPC, LPCC, LSAC, or LSW).Master’s degree in Social Work, Counseling, Psychology, or a related field is required.Minimum of 5 years of professional experience in an Employee Assistance Program (EAP) or closely related behavioral health setting.Preferred Qualifications and ExperienceCertified Employee Assistance Professional (CEAP) designation is strongly preferred.Solid understanding of chemical dependency and related treatment approaches.Proficiency in conducting short-term counseling, including clinical assessments and interventions.Clear understanding of the dual client relationship—supporting both the employer and the employee/client.In-depth knowledge of confidentiality standards, including HIPAA and ethical guidelines in behavioral health.Demonstrated ability to conduct clinical assessments, with specialized expertise in evaluating substance use and psychosocial challenges as they relate to workplace performance.Strong interpersonal and relationship-building skills; comfortable engaging with stakeholders at all levels, including staff, leadership, providers, and clients.Proficiency with computer systems and software applications, including documentation and case management tools.Excellent written and verbal communication skills, with the ability to present information clearly and professionally.Proven ability to manage crisis situations with composure, professionalism, and sound clinical judgment.Effective problem-solving, independent decision-making, and the ability to work autonomously in a fast-paced environment.Why usWe are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.We do this through our peopleYou will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!~ The Acentra Health Talent Acquisition TeamEOE AA M/F/Vet/DisabilityAcentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.BenefitsBenefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.CompensationThe compensation for this role is $55,000.00 to $84,500.00 annual base salaryBased on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.#LI-JS1 Pay Range: USD $54,080.00 - USD $84,500.00 /Yr.
Expected salary:
Location: USA
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