Business Implementation Manager
Description:
• Direct the efforts of resources and assist in the development of business implementation strategy
• Handle the portfolio for projects including management of the project schedule, cost, and quality of the total portfolio
• Identify business needs with stakeholders and deliver on IT improvements
• Recommend and implement policies, processes, and tracking mechanisms to be used by staff
• Ensure that projects achieve objectives and are executed in a timely manner
• Review and approve project estimates and statements of work for large and complex efforts or those which have a significant business impact
• Facilitate discussions with business and technical stakeholders throughout the requirements definition and functional design process for large projects or those with significant business impact
• Review and approve user training plans for the largest/most complex projects
• Establish performance objectives for department staff and report on accomplishments
• Direct and monitor the efforts of business analysts on project work plans
• Manage project timelines for multiple efforts within the portfolio
• Provide oversight and direction to business analysts on the approach, structure, and content for design review sessions
• Facilitate and participate in user acceptance testing
• Lead the effort to obtain agreement from the business owners on desired user documentation
• Oversee major change analysis activities
• Serve as the final appeals point for escalated change control issues
• Collaborate with appropriate parties to bring complex change control issues to a reasonable resolution
• Communicate the results of these decisions to all affected stakeholders
• Provide strategic view of the impact of various training efforts and assess impact on the distribution force
• Conduct impact analysis stating company and enterprise implications
Requirements:
• Bachelor's degree required from four-year college or university in Business, Computer Science, or related field
• Minimum 10 years of experience managing multiple complex, large-scale, high risk business analysis projects
• Minimum 3 years of experience managing a department operating budget and providing oversight to others work
• PMP certification in project management or successful completion of a recognized project management curriculum required
• CPCU designation a plus
• Working knowledge managing multiple complex, large-scale, high-risk business analysis projects
• Advanced skills in project management processes, tools and techniques, and analyzing/improving business processes with a technology solution
• Strong leadership, negotiation, presentation and communication skills, competencies in analytical thinking, decision-making, strategic orientation, and results orientation
• Demonstrated competency in managing, mentoring, and developing staff
• Proven experience in managing financial and technology resources
• Extensive knowledge of the insurance business and industry
Benefits:
• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
• 11 paid holidays throughout the calendar year
• Want to continue learning? We’ll support you 100%
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