shift supervisor - Store# 71391, HWY 84 AND TEXAS CENTRAL PKWY

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for modeling operational standards, motivating team members, and ensuring the delivery of expertly-crafted beverages and food products.

Responsibilities
? Lead each shift and manage store operations standards.
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? Deliver quality customer service and expertly-crafted products.
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? Motivate and guide team members to create an uplifting experience.
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? Maintain an encouraging team environment and grow leadership skills.
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? Handle cash and ensure store safety and security.
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? Prepare and coach the preparation of food and beverages to standard recipes.
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? Delegate tasks to other employees and coordinate team efforts.

Requirements
? 1 year of customer service experience in a retail or restaurant environment.
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? Six months of experience in a position requiring constant customer interaction.
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? Six months of experience delegating tasks to other employees.
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? Ability to maintain regular attendance and punctuality.
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? Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
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? Effective oral communication skills and strong interpersonal skills.

Nice-to-haves
? Experience in a fast-paced, energetic work environment.
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? Knowledge of the retail environment.

Benefits
? 100% tuition coverage through the Starbucks College Achievement Plan.
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? Health coverage with various plans to choose from.
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? Stock & savings programs like the equity reward program (Bean Stock).
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? Flexible scheduling and opportunities for paid time off.
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? Access to medical, dental, vision, and life insurance benefits.
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? Short-term and long-term disability coverage.
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? Paid parental leave and family expansion reimbursement.

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